How to Address an Angry Yelp Review
Any angry review of your apartment community can damage your reputation, but even more, if you respond improperly. To avoid angering potential renters, you will want to prepare if a resident leaves a negative review. [...]
How You Can Reduce the Stress of Move-In
Make the move-in process easy on new community residents with these great tips Moving day is an incredibly stressful time for both you and any prospective renter in your multi-family community. To ensure everything goes [...]
How Your Hours Can Impact Your Leasing
Make it easy to lease your apartment homes by being available to prospective residents. When anyone is looking to lease a new apartment, they will want to meet with you, the property manager or a [...]
Stay In the Know About Your Competitors
Know what competing properties offer to help lease homes first As a property manager, the goal is to permanently fill available apartment homes before the competition can take prospective residents. Staying aware of what surrounding [...]
Why Tour Appointments are Essential
When it comes to giving tours of your multifamily housing community, walk-ins are always welcome, but it’s best to encourage prospective residents to schedule tours. While preparation is the most important factor, there are many [...]
Check In With Your Team
Your on-site leasing team is like a family! Just like everyone else in the world, they have surely had their own ups and downs this year and it’s essential to check in with them and [...]